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Returns & Exchange

What is Your Return Policy

Kane allows 30 days from the day your order is shipped to return any regular priced shoes. All returned Kanes must be in unworn condition in their original packaging. To ensure your Kanes remain in excellent condition when trying them on, we recommen

Two Ways To Return/Exchange Your KANEs

1. Return for a refund. There is a handling/restocking fee of $10/pair that will be deducted from your issued refund. 2. Exchange for gift card. Once the return is approved, a gift card will be issued to be used anytime to purchase your new Kanes. Th

Return & Exchange Policy (Domestic U.S.)

How long do I have?You may return any regular-priced shoes within 30 days of the shipment date. Condition requirements. Unworn, unwashed, in the original shoe box. Tried on indoors (carpeted surface recommended). Items showing outdoor wear or missing

How to Use the Loop Returns Portal

Go to https://kane-footwear.loopreturns.com. Enter your order number or checkout email/phone. Select the item(s) you’re sending back. Choose Refund or Exchange for Store Credit. Print the prepaid UPS label. Drop the box at any UPS location within 14

Refund Timelines & Fees

Gift-card exchanges: Gift card emailed within 48 hours after the return is scanned. Refunds to card: Issued within 21 days once the return passes inspection. Original outbound shipping isn’t refundable. Each refunded pair incurs a $10 return-shipping

Return Eligibility Checklist

✅ Within 30 days of shipment✅ Unworn, unwashed, still in original box✅ Purchased on kanefootwear.com. 🚫 Worn outdoors or visibly dirty🚫 Missing or damaged shoe box🚫 Bought from another retailer (return through them)