Refund Timelines & FeesUpdated a month ago
Gift-card exchanges: Gift card emailed within 48 hours after the return is scanned.
Refunds to card: Issued within 21 days once the return passes inspection.
Original outbound shipping isn’t refundable.
Each refunded pair incurs a $10 return-shipping deduction.
*Banks may take 3–5 business days to finalize the credit.
For any additional question on returns, please email [email protected]