Custom Team Orders—Returns & Exchanges PolicyUpdated a month ago

Custom/logo’d team and corporate orders are final sale—we do not accept returns or exchanges due to the custom nature of these products.

If you need help
Email [email protected] and we’ll review your case. While we can’t promise a return or exchange, we’ll do our best to assist.

Damaged/defective items
If your order arrived with a manufacturing defect or shipping damage, contact us with:

• Order number and organization name

• Photos of the issue (close-ups + full shoe + carton/label)

• Quantity affected and sizes

Our team will evaluate and advise on the next steps (e.g., replacement for defective pairs per warranty assessment).